I was in a situation where the only way I could get any money for my old car was to sell it for salvage or junk. I was reluctant but after going around with the MVD one too many times I started contacting all the companies online and in the yellow pages I could find. Sell us Your Car Online gave me hands down the best price of all of them with no haggling, and the lady in the office, Linda was very patient and kind enough to explain to me how the process worked and why the MVD was not helping me. She was the first person who listened to the particular issues and worked with me to resolve them and get me the best price for my car. The day of pick-up, I asked for a call ahead of an hour, the driver Brian, called and told me when he would be there and arrived within a close enough time of that to say they were on time (10 -20 mins which to me, is well within, in fact more than reasonable) no open ended windows, or calls then one to two hours late. Brian was very professional, courteous and made something slightly difficult for me (c'mon everyone has been attached to a car for some reason or other in their life - this was mine) very quick and painless. Papers signed, he paid me and went about his business of loading the car quickly and left. He also followed up with a quick thank you for your business and have a great day message, which for me put the icing on the cake of a company that is fair and treats their customers with respect, like a real live human being, and still maintains the highest standards of professionalism and excellent customer service. (which is supposed to be about human beings ..this company gets it!) I would not hesitate to call them if I am in that situation again, and have already told many people about their great service and how easy it was.