All City Towing – Phoenix, AZ

  • 1.671.671.671.671.67

All City Towing Phoenix provides towing services to the greater Phoenix, AZ area. Phoenix towing is provided for any type of car, truck, SUV and heavy duty transportation vehicles. We even tow motorcycles, RVs, Motorhomes and Buses. All City Towing Phoenix has the largest fleet of heavy duty towing recovery vehicles and can handle any size towing job.

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12 Customer Reviews

    • 55555

    Dear All City Towing,
    Just wanted to be sure you knew about the professionalism and kindness of one of your employees. I don’t know her last name, but her first is Jessica, and she was extremely helpful and compassionate in a time of great stress. My teenage daughter had just been involved in an accident and had her vehicle towed to your facility. When I called to find out what to do, Jessica was able to walk me through all the steps I needed to take (including faxing me the necessary form—twice!). She did this all with empathy and knowledge. Many thanks to her for her help!
    Additionally, I was walked through your yard by RC to get personal property from the car. He, too, was incredibly kind and helpful.
    Thanks for hiring such great people! Keep it up!

    • 11111

    August 29, 2012 my vehicle was impounded by Scottsdale police and sent to your lot located at 261 E. 10th Drive. Upon taking the necessary steps to get my vehicle released and heading to your location (on the same day) I was instructed by the female releasing my vehicle in Scottsdale that it was located at your other location 922 E Gilbert Dr. I arrived at this location at 4:45, spoke with the lady and gentleman working inside, where I was informed I was in fact at the wrong place. They said they would call over to the 10th Drive location and tell them I was on my way. We drove faster than we probably should have to make it time. Unfortunately we pulled up at 5:02. Another group of people were walking out and as I was grabbing for the door it shut and was locked. Now, I completely understand you have business hours in place for a reason but it really does speak volumes about a company and their staff that would refuse to help. I myself work in customer service and would never consider closing the door in a person’s face that I could help in anyway. I immediately called the after-hours number @5:04 in hopes they would be able to have the lady inside help me. Of course I was told no, they closed at 5 and I would need to wait for an authorized driver. I sat on your curb and watched your receptionist leave 15 minutes later. I continued to sit there until 6:25 when a driver finally arrived to process my payment and give me my car. That took about 10 minutes.

    Unbelievable.

    Was it just for the extra $60.00 fee? I would have gladly paid that just to not sit outside for another hour and an half after an already emotionally draining day.

    How refreshing it must be to have city contracts so the need to treat “the little person” right is not an issue. Sometimes doing the right thing is worth more than 10 minutes of your time. It’s a shame that is no longer the case.

    • 55555

    We were towed due to HOA at 2am in the morning from in front of our home, your staff was professional, courtesy, caring understanding and at know just doing your job we appreciate your kindness and understanding. Thank you.

    • 11111

    a bunch of thieves went through my truck like criminals stole oakley sunglasses couple of knives and not sure what else yet hope they are proud of there employs and god forbid if they be responsible for anything not a happy person right now.

    • 11111

    My car had be reported stolen by a title loan company without my knowledge while I was with my family cops ran my plate and had all city come tow my car. Well not only was my gone so was my cell phone my and the new packs of ciggaretes and a whole lot more took from my car I have a police report from the cop and my property was listed as in the car and now it’s not my cell phone has been factory reset because I locked it after finding that it had been on when the car was still in all citys yard Ive called and asked and been told I can come file a claim how about this call my claim and me not driving all across town to file a paper that ain’t no one going to do anything. With

    • 11111

    I have been told by a few different people this company is well know for thef
    t and refused to investigate

    • 11111

    Grandaughter was with 4 children visiting her cousin in the pool, she parked in front of the office, no other parking…it was towed. I guess she didn’t see the sign…we called City Towing..the registration is in the glove box…they refuse to give her the car without her getting another..left out in the sun with 4 children…lady at City Towing was very rude..poor grandaughter 112 degrees and they do this!

    • 11111

    My car was towed by All City Towing when Phoenix Police informed me my license was suspended. I had a number of valuables in the car at the time that I was unfortunately unable to take with me when it was towed. When I got my vehicle back I was surprised to find that my car had been rummaged through with a number of items missing. When I addressed the issue to them In a calm & collected manner I was the one treated with disrespect and spoken to as I was the one who wronged them. Absolutely ridiculous!

    • 11111

    I have had great service from All City in the past. Sunday August 7th was not so good. The office staff seems to be poorly trained and has NO customer service mindset. I was broken down in Tonopah and needed a tow. I was towing a boat with my suv and they couldn’t figure out what I needed. Both ladies I spoke with were not very knowledgeable about the towing industry. I should know, I am a retired Master Towman.

    • 11111

    I HOPE NOBODY EVER HAS TO HAVE A VEHICLE TOWED TO THEIR IMPOUND YARD ON 21840 N 20TH ST THEY WILL GO THROUGH YOUR VEHICLE (ILLEGALLY) TAKE WHAT THEY WANT.. THEN WHEN YOU ASK THEM WHO TOOK YOUR PROPERTY OUT OF YOUR VEHICLE THEIR ANSWER IS WE DON’T DO THAT.. YOU KNOW THEY ARE LYING.. I KNOW IT’S THE YARD GUYS ESPECIALLY 1 SPECIFICALLY HE’S THE MAIN THIEF… SO FAR I’VE NOTICED MISSING A MINI MICRO MEMORY CARD HD 150-200GIG A $100 VALUE JUST PURCHASED TOENAIL AND FINGERNAIL CLIPPERS BRAND NEW NOT OPENED. $20 VALUE SEVERAL JUST PURCHASED LOTTERY SCRATCHERS TICKETS.. SEVERAL PACKS OF AAA AND AA WATCH BATTERIES.. TOTALLY TRASHED THE INSIDE OF MY EXPLORER.. CAN YOU BELIEVE THAT THE CITY OF PHOENIX TRUST’S THEM TO GIVE ALL CITY TOWING A CONTRACT… I’D LIKE TO KNOW HOW MUCH ALL CITY TOWING IS PAYING THE CITY OF PHOENIX?? I ASKED THE MAIN THIEF IF ANYONE HAS BEEN IN MY VEHICLE AND OF COURSE HE LIED RIGHT TO MY FACE CUS HE WENT IN THERE TWICE THAT I KNOW OF FOR A FACT…. I’D SURE LIKE TO WELL YOU KNOW GET THE TRUTH AND MY PROPERTY BACK FROM HIM I HATE FKN LIARS AND THIEVES… SO THIS MAKES TWO IMPOUND YARDS THAT THE CITY OF PHOENIX CONTRACTS THAT WILL GO THROUGH YOUR PROPERTY AND TAKE WHAT THEY WANT SHAMROCK TOWING IS THE OTHER ONE… AS I NOTICE MORE OF MY PROPERTY MISSING THAT HE STOLE I’LL UPDATE MY REVIEWS…. P.S. I HOPE NOBODY EVER HAS TO HAVE A VEHICLE TOWED TO THEIR IMPOUND YARD ON 21840 N 20TH ST THEY WILL GO THROUGH YOUR VEHICLE (ILLEGALLY) TAKE WHAT THEY WANT.. THEN WHEN YOU ASK THEM WHO TOOK YOUR PROPERTY OUT OF YOUR VEHICLE THEIR ANSWER IS WE DON’T DO THAT.. YOU KNOW THEY ARE LYING.. I KNOW IT’S THE YARD GUYS ESPECIALLY 1 SPECIFICALLY HE’S THE MAIN THIEF… SO FAR I’VE NOTICED MISSING A MINI MICRO MEMORY CARD HD 150-200GIG A $100 VALUE JUST PURCHASED TOENAIL AND FINGERNAIL CLIPPERS BRAND NEW NOT OPENED. $20 VALUE SEVERAL JUST PURCHASED LOTTERY SCRATCHERS TICKETS.. SEVERAL PACKS OF AAA AND AA WATCH BATTERIES.. TOTALLY TRASHED THE INSIDE OF MY EXPLORER.. CAN BELIEVE THAT THE CITY OF PHOENIX TRUST’S THEM TO GIVE ALL CITY TOWING A CONTRACT… I’D LIKE TO KNOW HOW MUCH ALL CITY TOWING IS PAYING THE CITY OF PHOENIX?? I ASKED THE MAIN THIEF IF ANYONE HAS BEEN IN MY VEHICLE AND OF COURSE HE LIED RIGHT TO MY FACE CUS HE WENT IN THERE TWICE THAT I KNOW OF FOR A FACT…. I’D SURE LIKE TO WELL YOU KNOW GET THE TRUTH AND MY PROPERTY BACK FROM HIM I HATE FKN LIARS AND THIEVES… SO THIS MAKES TWO IMPOUND YARDS THAT THE CITY OF PHOENIX CONTRACTS THAT WILL GO THROUGH YOUR PROPERTY AND TAKE WHAT THEY WANT SHAMROCK TOWING IS THE OTHER ONE… AS I NOTICE MORE OF MY PROPERTY MISSING THAT HE STOLE I’LL UPDATE MY REVIEWS…. MAKE YOU HAVE TO LEAVE A RATING B-4 YOU CAN SUBMIT A REVIEW I HAVE NO CHOICE.. THEY NEED TO HAVE THE RATINGS GO INTO THE NEGATIVES..

    • 11111

    After accident on freeway they were called to tow my daughters vehicle to their impound. After she contacted insurance she was told the repair shop would pick up her vehicle. Meanwhile some man called from All city towing stating that they would deliver the vehicle that day. It did not happen and after many phone calls and being on hold more than 10 minutes each time we spoke to a very rude man who could not even find the car. We finally spoke to someone who said it was still there and they couldn’t promise it would be delivered by next business day. We called insurance company and they had it picked up by another towing company. VERY BAD Business operations. DPS needs another company to deal with. Too many negative reviews!!!!

    • 11111

    YOUR RATING IS VERY POOR!!! I called 480-917-9722 2 times, the first time I spoke to Amanda ii asked for the Chandler yard was put on hold and after 12 minutes, I was hung up on. I called back spoke to Debbie was placed on hold held for 10 minutes a Jill picked up, I asked if she was at the Chandler Yard she said no, she would get me there, put me back on hold, at 12 minutes the phone rang back then back on hold, at 13:26 it rang again back on hold: I have been on hold for over 17 minutes. I was told the was not going thur to call back in and hour. by Amanda, I was told they are change over land lines.

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All City Towing – Phoenix, AZ

All City Towing

2450 S. 35th Avenue PhoenixAZ85009 (480) 833-7278
http://www.allcitytowing.com
Hours:
24HR Service
Services:
Towing Phoenix, Towing Services Phoenix, Car Tow Phoenix, Towing Company Phoenix
Payments:
Major Credit Cards, Cash
Email:
info@allcitytowing.com